Skills
Classic & signature cocktails · Wine service & pairing · Barista · Upselling · Mise en Place · 5-star service standards · Fine Dining · International guest relations · Front Desk · Complaint resolution · Banquet & event service · Allergen & dietary awareness · Inventory control (FIFO) · POS/cash-register systems · Beverage purchasing · Staff training · Shift scheduling · Hygiene & safety standards (HACCP) · Teamwork · Resilience under pressure · Time management · Multilingual communication
About
Dear Recruiter,
I am writing to you because high-level bar and restaurant service is my professional
calling, and I want to keep developing it in an environment where precision, guest care
and the standards of excellence typical of Swiss hospitality are the daily norm.
I am a bartender with 6+ years of experience in high-volume, luxury hospitality, with a
strong command of classic and signature cocktail-making, wine service and attending
to demanding international guests. I would describe myself as meticulous, resourceful
under pressure and genuinely passionate about the guest experience.
Among my key achievements: at The Dorchester Hotel London (5-star) I served a high
volume of cocktails, wines and spirits per shift with zero recorded service complaints,
and at 4-star hotels in Fuerteventura I actively contributed to revenue growth through
upselling strategies with international guests.
I am confident that my experience and motivation can bring real value to your team. I
remain fully available for a personal interview and look forward to your response.
Yours sincerely,
Manuel Bianchi
Profilfoto
